Returns & Exchanges
At Leader Online, we want you to love your home, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space perfectly, our team is here to help you coordinate a seamless return or exchange.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
Secure Packaging
Carefully repackage your items in their original boxes with all protective padding and hardware to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture pieces.
Quality Inspection & Refund
Once our warehouse team inspects the returned goods for quality, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing